Privacy Policy
Effective Date: 10/11/2025
R & J Automotive – Sun City, Arizona
At R & J Automotive, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
By using our site or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you visit our website, schedule an appointment, or contact us:
- Personal Information:
Name, phone number, email address, vehicle information, and any details you voluntarily provide through forms or communications. - Service Information:
Details about your vehicle repair, maintenance history, or related service requests. - Website & Technical Data:
Non-personal data such as your browser type, IP address, and how you interact with our site (used for analytics and site improvements).
We only collect information necessary to provide quality automotive service and customer support.
2. How We Use Your Information
R & J Automotive uses your information to:
- Schedule appointments and communicate with you about your service.
- Provide estimates, invoices, and service updates.
- Improve our website, services, and customer experience.
- Respond to inquiries, feedback, or warranty requests.
- Send occasional service reminders, updates, or promotional offers (you may opt out at any time).
We do not sell, rent, or trade your personal information to third parties.
3. Information Sharing
We may share your information only when necessary to:
- Complete your requested service (e.g., ordering parts, warranty processing).
- Comply with legal obligations or government requests.
- Work with trusted service providers who help us operate our business (such as web hosting or email services).
These providers are required to keep your information secure and confidential.
4. Data Security
We use reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, loss, or misuse.
While no online transmission is 100% secure, we take every practical step to safeguard your information.
5. Cookies & Website Tracking
Our website may use cookies and similar tracking technologies to enhance functionality and measure site performance.
Cookies do not contain personal information and can be disabled through your browser settings at any time.
6. Your Privacy Rights
If you are an Arizona resident, you have the right to:
- Request access to the personal data we hold about you.
- Request correction or deletion of your data (where applicable).
- Opt out of any promotional communications.
To exercise these rights, please contact us using the information below.
7. Links to Third-Party Sites
Our website may contain links to external sites (such as Google Maps, payment processors, or social media).
R & J Automotive is not responsible for the privacy practices or content of those third-party websites.
8. Children’s Privacy
Our website and services are not directed toward individuals under the age of 13.
We do not knowingly collect personal data from children. If we become aware that we have collected such information, we will delete it promptly.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date.”
We encourage you to review it periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
R & J Automotive
📍 12440 N 103rd Ave, Sun City, AZ 85351
📞 (623) 677-1933
📧 Proctorautorepair@outlook.com